Returns & Exchanges
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Return and Exchange Policy
Our Policy:
At Sadaash, we strive to provide you with the best shopping experience. If you are not satisfied with a product or need to return or exchange it, we are here to help.Return Conditions:
- You can request a return within 7 days of receiving the product.
- The product should be in its original condition, unused, with tags intact, and without any damage.
- The product must be returned with its complete original packaging for a smooth return or exchange process.
Return Process:
- Contact our customer service department to initiate a return or exchange request.
- You will be provided with a return request number.
- Pack the product in its original packaging and send it to the address provided.
Refunds:
- Once the product is returned and inspected, your refund will be processed within 7 to 10 days.
- Refunds will be issued to the original payment method used.
Exchange Conditions:
- Product exchanges are possible if you need a different size or color.
- If the product is not available in stock, a refund will be issued.
Note:
- Certain items, such as those on sale or special deals, may not be eligible for return or exchange.
- Shipping charges during return and exchange will be borne by the customer.